Monday, September 1, 2014

The Recall



This was what it said on the internet:
Recall Date:
JUL 02, 2014
Model Affected:
2006 Cadillac SRX
Summary:
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequences:
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy:
GM will notify owners, and dealers will provide two replacement key rings, and vehicles with slotted keys will receive key inserts, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Potential Units Affected:
554328
Notes:
General Motors LLC

I called General Motors and asked what this all meant, and if I needed to go to the dealers to do this. They said I needed to call Cadillac Canada to get my question answered as they were Cadillac US. They transferred me.
Cadillac Canada said it was a Canadian recall as well, but I needed to talk to my local dealer in order to get my question answered. They would transfer me but I said I’d call later as I had already spent too much time on this important issue.

They were very nice and gave me the dealers name and phone number and even looked up my VIN number because I needed to know that to get a question answered and make an appointment for a recall repair.

The dealer transferred me to Service and a very nice woman answered and explained the whole thing to me and all I could do was laugh! You see, if you were tall, and had long legs, you could hit the key with your knee and shut off the car while driving. I explained that if you forgot to put gas in the car it would not move but any fool would know that as well. I have been driving this car for 4 ½ years and never turned it off with my knee and would have a hard time doing that one even on purpose. She got started laughing and told me I made her week!

She also advised that General Motors have no fix for this but will move your key to a separate key ring and give you a rubber top for it if you need it.

I realize they have to respond to these problems but we may have gone over the top here. I promised not to hit my key with my knee and not make an appointment to have a service technician put a rubber top on my key and move it to a new key

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