My daughter was at work yesterday when an older woman and
her two middle aged daughters came in for refreshments. After coffee, and as
they were leaving, the mother noticed a display of coffee mugs as a Christmas promotion
and she decided to purchase a few. One of the other clerks rang up the sale and
told the older woman that then gifts were returnable after Christmas with a
receipt. They were returnable for up to 30 days, as she had been instructed to
tell customers.
Simple thanks would have been in order, but the woman told
her it was not necessary. The clerk was insistent that she know the
information, and encouraged her to take the receipt. Again, a simple thank you
would suffice right here.
One of the daughters chimed in about then, and in a stage whisper
assured her it was not necessary, as her mother was terminally ill and these
were the last Christmas gifts she would ever give. As such, they would not be returned.
Fa la la la la, la la, la la.
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